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Library Support Specialist

2 months ago

Glenwood Springs, Colorado, United States Garfield County Libraries Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Substitute Library Specialist. As a key member of our library team, you will provide exceptional service to our patrons, assist with library operations, and contribute to a positive and welcoming library environment.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service to library patrons, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Library Operations: Assist with various library tasks, including shelving books, organizing materials, and maintaining a clean and welcoming library environment.
  • Temporary Support: Provide support during temporary staffing shortages, ensuring that library services continue to meet the needs of our patrons.
  • Computer Skills: Perform basic computer tasks with proficiency, including using library software and systems.
  • Team Collaboration: Collaborate with team members to achieve library goals, share knowledge and expertise, and contribute to a positive and productive work environment.
Requirements
  • Education: High school diploma or equivalent.
  • Computer Literacy: Basic computer literacy, including proficiency in Microsoft Office and library software.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Availability: Availability to work flexible hours, including evenings and weekends, and be available for last-minute call-ins.
  • Language Skills: Bilingual in Spanish and English preferred.
  • Experience: Prior experience in customer service, office administration, or library services is a plus.
Benefits
  • Competitive Hourly Wage: Competitive hourly wage.
  • Flexible Schedule: Flexible schedule, including evenings and weekends.
  • Earned Sick Time: Earned sick time.
  • Employee Assistance Program: Employee assistance program.
  • Retirement Plan: Eligibility for 457b retirement plan.
  • Supportive Work Environment: Supportive work environment with opportunities for growth and development.