Resident Services Coordinator

4 days ago


Pittsburgh, Pennsylvania, United States 8RT- GRACE MANAGEMENT INC Full time
Job Summary

We are seeking a dedicated and detail-oriented Customer Experience Specialist to join our team at 8RT- GRACE MANAGEMENT INC. This role requires a strong commitment to providing exceptional customer service and support to our residents.

Responsibilities:

  1. Answer incoming telephone calls, take messages, and route calls as necessary.
  2. Receive visitors, sign them in, and direct them accordingly.
  3. Provide information and assistance to residents, families, and guests.
  4. Maintain resident mailboxes, including updating listings and distributing mail.
  5. Schedule work orders, coordinate with maintenance/housekeeping, and perform other related duties as assigned.

Benefits:

  • Competitive salary range: $48,000 - $55,000 per year.
  • PTO (Paid Time Off) and Holiday Pay.
  • Daily pay, health/dental insurance, 401K with employer match, and life insurance.
  • Tuition reimbursement, employee assistance program, and referral bonuses.

About Us:

At 8RT- GRACE MANAGEMENT INC, we value making a positive difference every day. If you share our commitment to excellence and empathy, we invite you to bring your talents to our welcoming community.



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