Resident Housing Supervisor
5 days ago
The Resident Assistant at Goodwill of SWPA EE plays a vital role in creating a secure, supportive, and organized environment for residents.
As a key member of the team, you will be responsible for supervising residents, enforcing shelter rules, conducting safety checks, and providing assistance with daily activities and needs. This position requires strong interpersonal skills, reliability, and a commitment to the mission of Goodwill of SWPA EE.
Duties Include:
- Conducting hourly safety checks and maintaining detailed logbooks.
- Providing supervision and support to shelter residents.
- Addressing and de-escalating conflicts and reporting incidents to the Shelter Coordinator.
- Ensuring the safety and security of the shelter premises at all times.
- Enforcing shelter policies regarding behavior and prohibited items.
- Maintaining accurate and up-to-date logbooks and incident reports.
- Participating in shift handovers and ensuring a smooth transition between shifts.
- Supporting residents in keeping their living areas clean and tidy.
- Reporting any maintenance or repair needs to the appropriate staff.
- Being knowledgeable of and following all applicable regulations, procedures, and policies for Goodwill of SWPA EE.
Requirements:
- A High School Diploma or Equivalent is required.
- 1 year experience working with diverse populations; knowledge of homeless shelter operation and/or social services is preferred.
- Must have some experience facilitating workshops and service referrals.
Clearances, Licenses, and Certifications:
- Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
- Cardiopulmonary Resuscitation (CPR), First Aid, and Automated External Defibrillator (AED) certifications are required within the first 90 days of employment.
The estimated salary for this position is $15.75-$16.38/hour, based on location and experience.
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