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Executive Leader
2 months ago
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers in Training help bring this vision to life every day for guests of their centers-and have a great time doing so.
Key Responsibilities:- Generate and Monitor Center Revenue: Develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals. Review and control labor costs and other expenses.
- Operational Excellence: Manage the day-to-day operations of your center, scheduling, planning, and organizing and communicating effectively with your team.
- Train and Develop Your Team: Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports, which may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
- Review Center Performance: Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly.
- Rally the Troops: Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.
- Guest Experience: Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied.
- Flexibility: An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
- 5+ Years of Management Experience
- Bachelor's Degree * Preferred
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong Team Player
- Exceptional "People Developer"
- Customer Service Pro
- Knowledge of POS register systems
- Solid Communication Skills
With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all.
The approximate pay range for this position is $90,000 - $105,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.