Client Experience Specialist

3 weeks ago


Rocky Mount, North Carolina, United States Chris Canady - State Farm Agent Full time
Job Summary: We're seeking a highly skilled Client Experience Specialist to join our team at Chris Canady - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences, managing customer relationships, and driving business growth. If you're a motivated individual with a passion for customer service, we encourage you to apply.

Main Responsibilities:
  • Foster positive relationships with clients through excellent communication and issue resolution.
  • Develop and implement effective customer retention strategies.
  • Collaborate with the team to achieve sales targets and drive business growth.

Essential Qualifications:
  • Proven track record of success in customer-facing roles.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Compensation Information: Estimated annual salary: $60,000 - $80,000, plus benefits including simple IRA, license reimbursement, bonus opportunities, competitive salary, flexible schedule, health insurance, paid time off, and training & development opportunities.

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