Phone Support Specialist

3 weeks ago


Rocky Mount, North Carolina, United States The Action Group-HR Full time
About the Job

We are seeking an experienced customer service representative to join our team as a Phone Support Specialist. In this role, you will be responsible for providing exceptional phone support to clients, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Answer client calls in a timely and professional manner
  • Resolves issues efficiently and effectively
  • Document all interactions and correspondence
Requirements
  • High school diploma or equivalent required
  • Minimum 2 years of customer service experience
  • Excellent communication and problem-solving skills
Salary and Benefits

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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