Shift Leader

3 weeks ago


Coon Rapids, Minnesota, United States Caribou Coffee Operating Company, Inc. Full time

Leadership Role Overview:

The Shift Leader is a key member of the Caribou Coffee team, responsible for leading store operations and ensuring a positive customer experience. This role requires strong leadership skills, the ability to work effectively in a fast-paced environment, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Lead shifts and ensure the team is working together to achieve store goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage store operations, including inventory, scheduling, and employee development.
  • Collaborate with the General Manager to achieve store objectives and implement company initiatives.
  • Provide coaching and feedback to team members to help them grow and develop in their roles.

Requirements:

  • At least 1 year of leadership or customer service experience.
  • Ability to work a variety of shifts, including mornings, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.

About Us:

Caribou Coffee is a leading specialty coffee company with a passion for delivering exceptional customer experiences. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members.


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