Shift Leader
16 hours ago
The Shift Leader is responsible for overseeing the daily operations of the restaurant, ensuring that all activities are consistent with the company's business plan. This role requires strong leadership and management skills, as well as the ability to motivate and supervise a team of employees.
Key Responsibilities:
• Lead and manage a team of employees to ensure that all tasks are completed efficiently and effectively.
• Monitor and maintain high standards of customer service, ensuring that all guests receive a positive and memorable experience.
• Implement and maintain effective systems and processes to ensure the smooth operation of the restaurant.
• Maintain accurate records and reports, including sales data, employee performance, and customer feedback.
• Collaborate with the management team to develop and implement business strategies and plans.
Requirements:
• High school diploma or equivalent required; current student or higher education preferred.
• Must be at least 18 years old and fluent in English.
• Certified in all stations following the DHC Training Program.
• Flexibility to work nights, weekends, holidays, opening and closing shifts.
• Ability to stand for long periods of time and work in a fast-paced environment.
• Ability to bend and stoop and lift lbs. comfortably.
• Ability to work in close quarters and around heat.
• Positive attitude while conducting any and all duties.
• Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view.
• Effective communicator with co-workers and the Restaurant Management Team.
• Excellent organization, planning, time management, delegation, and problem-solving skills.
Transportation & Accessibility:
• Must have reliable transportation to work, a driver's license and proof of insurance.
• Must have telephone or other reliable method of communicating with supervisor and co-workers.
About Dave's Hot Chicken:
Dave's Hot Chicken is a fast-casual restaurant chain known for its delicious and spicy chicken dishes. We are committed to providing our guests with a positive and memorable dining experience, and we are looking for talented and motivated individuals to join our team.
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