Library Collections Access Associate

3 days ago


Salem, Virginia, United States Roanoke College Full time
About the Role

We are seeking a highly motivated and detail-oriented Library Senior Associate - Collections Access to join our team at Roanoke College. As a key member of the Fintel Library team, you will play a vital role in delivering exceptional customer service to our community, facilitating access to our collections, and enhancing the overall library experience.

Key Responsibilities
  • Circulate physical resources and collect fines and fees
  • Resolve and/or refer users' concerns and library account issues
  • Create and maintain circulation records for equipment and realia
  • Process booking requests for physical audiovisual resources
  • Shift and/or shelf collection resources
  • Coordinate Roanoke-Hollins courier service deliveries
  • Process print and electronic course reserves
  • Assist with facility operations and coordinate student assistant work and schedules
  • Digitize, enter, and/or correct metadata in the local repository for archives and special collections resources
  • Reformat finding aids for public access
  • Organize, inventory, and rehouse archives collections
  • Assist in creating exhibits of and fulfilling requests for archives and special collections resources
  • Provide reference assistance to users, referring complex, subject-specific research questions to library liaisons
Requirements
  • Bachelor's degree
  • Direct customer service experience
  • Strong computer skills in Microsoft Office Suite
  • Strong interpersonal and organizational skills
Desirable Qualifications and Experience
  • Undergraduate or graduate degree in history
  • Academic library experience
  • Experience with metadata and systems used to manage and describe archival collections
  • Experience with digitization of primary source collections


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