Library Senior Associate

2 weeks ago

Salem, Virginia, United States Roanoke College Full time
About the Role

We are seeking a highly motivated and detail-oriented Library Senior Associate - Collections Access to join our team at Roanoke College. As a key member of our library staff, you will play a vital role in delivering exceptional customer service to our community, facilitating access to our collections, and maintaining facility operations.

Key Responsibilities
  • Circulate physical resources and collect fines and fees
  • Resolve and/or refer users' concerns and library account issues
  • Create and maintain circulation records for equipment and realia
  • Process booking requests for physical audiovisual resources
  • Shift and/or shelf collection resources
  • Coordinate Roanoke-Hollins courier service deliveries
  • Process print and electronic course reserves
  • Assist with facility operations and coordinate student assistant work and schedules
  • Digitize, enter, and/or correct metadata in the local repository for archives and special collections resources
  • Reformat finding aids for public access
  • Organize, inventory, and rehouse archives collections
  • Assist in creating exhibits of and fulfilling requests for archives and special collections resources
  • Provide reference assistance to users, referring complex, subject-specific research questions to library liaisons
Requirements
  • Bachelor's degree
  • Direct customer service experience
  • Strong computer skills in Microsoft Office Suite
  • Strong interpersonal and organizational skills
About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs.

Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years.

We are a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), and we actively seek diversity among our faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

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