Front Desk Representative

1 day ago


Chula Vista, California, United States Excel Hotel Group Full time
Job Summary

The Front Desk Agent is responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Welcomes guests in a friendly and professional manner, ensuring a positive first impression.
  • Registers guests, issues room keys, and provides information on hotel services and room location.
  • Processes all payments accurately and efficiently, in accordance with established hotel policies and procedures.
  • Provides exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Up-sells rooms and hotel services to maximize revenue and enhance the guest experience.
  • Communicates effectively with management and other hotel staff to ensure seamless operations and excellent guest service.
Requirements
  • 1-2 years of customer service experience, preferably in a hotel or hospitality setting.
  • Ability to work in a fast-paced environment, with strong communication and problem-solving skills.
  • Basic knowledge of computers and software, including hotel management systems.
Benefits
  • Competitive hourly rate of $17.00.
  • Excellent benefits package, including medical, dental, and life insurance, as well as 401(k) with company match.
  • Opportunity to grow and develop within the company, with a focus on promoting from within.

Excel Hotel Group is a dynamic and growing company that values its employees and provides a positive and supportive work environment. We are committed to excellence in customer service and strive to exceed our guests' expectations in every way.



  • Chula Vista, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register guests...


  • Chula Vista, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at SpringHill Suites by Marriott, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...


  • Chula Vista, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outsProviding information and assistance to guests regarding...


  • Chula Vista, California, United States Kampgounds Enterprises, Inc. Full time

    Job DescriptionJob Title: Front Desk Department HeadJob Summary:We are seeking a highly skilled and experienced Front Desk Department Head to join our team at Kampgrounds Enterprises, Inc. The successful candidate will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and leading a team of front desk staff.Key...


  • Chula Vista, California, United States Black Angus Steakhouse Full time

    Front Desk Host/Hostess Job DescriptionWe are seeking a Front Desk Host/Hostess to provide a memorable experience for our guests at Black Angus Steakhouse.Key Responsibilities:Present a warm, friendly, and enthusiastic service-oriented attitude in person and on the telephone.Deal with complaints or problems with a positive attitude, no matter...


  • Chula Vista, California, United States KEI Outdoors Full time

    Job Summary:The San Diego KOA Resort is seeking a highly skilled and experienced Campground Operations Manager to lead our Front Desk Department. As a key member of our team, you will be responsible for ensuring a seamless guest experience from reservation to departure.Key Responsibilities:Administrative Tasks:Manage reservations and registration processes...


  • Chula Vista, California, United States Kampgounds Enterprises, Inc. Full time

    Front Desk Department HeadThe San Diego KOA Resort is seeking a highly skilled and experienced Front Desk Department Head to lead our team in delivering exceptional customer service and ensuring a seamless guest experience. As a key member of our management team, you will be responsible for overseeing all aspects of the reservation and registration process,...


  • Chula Vista, California, United States Kampgounds Enterprises, Inc. Full time

    {"Job Title": "Front Desk Department Head", "Job Summary": "We are seeking a highly skilled and experienced Front Desk Department Head to join our team at Kampgrounds Enterprises, Inc.", "Responsibilities": "Key Responsibilities:Proactively manage reservations and the KampSight system to optimize occupancy, yield, and guest satisfaction.Meet with the...


  • Chula Vista, California, United States KEI Outdoors Full time

    Front Desk Department HeadWe are seeking a highly skilled and experienced Front Desk Department Head to join our team at the San Diego KOA Resort. As a key member of our leadership team, you will be responsible for ensuring a seamless and exceptional guest experience from reservation to departure.Key Responsibilities:Proactively manage reservations and the...


  • Chula Vista, California, United States Black Angus Steakhouse LLC Full time

    Job OpportunityWe are seeking a skilled Front Desk Host to provide exceptional service to our guests. Key responsibilities include:Key Responsibilities:Providing a warm and welcoming atmosphere for guestsHandling guest complaints and issues with a positive attitudeCollaborating with other staff members to ensure seamless serviceCommunicating effectively with...


  • Chula Vista, California, United States KEI Outdoors Full time

    Job Summary:The San Diego KOA Resort is seeking a highly motivated and experienced Front Desk Department Manager to join our team. As a key member of our operations team, you will be responsible for ensuring a seamless and exceptional guest experience from reservation to departure.Key Responsibilities:Manage all aspects of the reservation/registration...

  • Front Desk Associate

    2 weeks ago


    Chula Vista, California, United States Restaurant Depot Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Restaurant Depot. As a key member of our Store Administration department, you will provide exceptional customer service and support to our customers and colleagues.Key ResponsibilitiesAnswer and direct incoming calls to the appropriate associate or...


  • Chula Vista, California, United States Physical Rehabilitation Network Full time

    {"Job Title": "Patient Service Representative", "Job Summary": "We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Physical Rehabilitation Network. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to ensure a smooth and...


  • Vista, California, United States All Star Physical Therapy Inc Full time

    Front Desk Medical ReceptionistWe are seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team at All Star Physical Therapy Inc. in Vista, CA.Key Responsibilities:Provide exceptional customer service to patients and visitorsManage patient scheduling, registration, and insurance verificationProcess payments and maintain...


  • Chula Vista, California, United States Crunch Fitness Full time

    Crunch Fitness - JobID: Guest Service / Front Desk **About the Role** As a Member Service Representative at Crunch Fitness, you will be responsible for providing exceptional customer service to our members and guests. Your primary goal will be to create a welcoming and inclusive environment that makes our members feel valued and supported. **Key...


  • Chula Vista, California, United States InsideHigherEd Full time

    Job Title: Help Desk Support SpecialistSouthwestern Community College District is seeking a highly skilled and experienced Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical assistance and support to faculty, staff, administrators, students, and others in the resolution of...


  • Chula Vista, California, United States Black Angus Steakhouse Full time

    Black Angus Steakhouse is seeking a skilled and enthusiastic Front Desk Host/Hostess to provide exceptional service to our guests.**Key Responsibilities:*** Deliver a warm and welcoming experience to guests, ensuring a memorable stay* Manage front desk operations, including check-in, check-out, and guest inquiries* Collaborate with hotel staff to resolve...


  • Chula Vista, California, United States KEI Outdoors Full time

    The KEI Outdoors is a leading outdoor resort seeking a highly skilled and experienced Front Desk Department Head to oversee the daily operations of our front desk department. As a key member of our management team, you will be responsible for ensuring exceptional customer service, optimizing occupancy and yield, and leading a team of front desk staff.Key...


  • Chula Vista, California, United States Aqua-Tots Swim School Full time

    Aqua-Tots Swim Schools is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a Guest Service Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all guests.Key Responsibilities:Provide exceptional customer service to all guests,...


  • Chula Vista, California, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues.Key...