Hotel Operations Manager

3 days ago


SeaTac, Washington, United States Seawind Hotel Investment LLC Full time
Job Title: Hotel Operations Manager

Seawind Hotel Investment LLC is seeking a highly skilled and experienced Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Hotel Operations: Oversee the overall operation of the hotel, including guest relations, front desk, housekeeping, maintenance, and security.
  • Supervision: Supervise and manage the work of hotel department heads, ensuring that all tasks are completed to a high standard.
  • Financial Management: Monitor the hotel's budget and direct corrective action as necessary to ensure that budget goals are attained.
  • Training and Development: Coordinate training programs for hotel staff, ensuring that they have the skills and knowledge needed to provide excellent customer service.
  • Safety and Security: Monitor safety conditions and ensure that employees adhere to safety procedures. Update emergency plans and procedures as necessary.
  • Guest Relations: Receive, investigate, and act upon complaints from guests and employees.
  • Hotel Maintenance: Ensure that the hotel's preventive maintenance and energy management programs are in use.
  • Quality Control: Participate in ongoing facility inspections to ensure that cleanliness, safety, and other standards are consistent.
Requirements:
  • Experience: A minimum of one year of hotel management or supervisory experience.
  • Education: High school diploma or equivalent required.
  • Skills: Strong leadership and communication skills, excellent decision-making ability, and analytical skills.
  • Computer Skills: Knowledge of a variety of computer software applications.
  • Availability: Ability to work a flexible schedule, including weekends and holidays.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and supportive work environment.


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