Cocktail Server Position

7 days ago

New York, New York, United States Tao Group Hospitality Full time
Job Description

At Tao Group Hospitality, we are seeking a skilled Cocktail Server to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience at our lounge and bar venues.

Key Responsibilities:
  • Take orders and conduct full and complete beverage/food service, monitoring guests' lounge/bar experience.
  • Interact with guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
  • Anticipate and accommodate all needs of the guests, providing professional and exceptional service.
  • Presents menus, answers questions, and makes suggestions for all beverage and food items.
  • Inform guests of all food and beverage specials, with prices.
  • Required to solicit any allergy or dietary restrictions from each guest.
  • Accurately enters all orders into the POS system.
  • Ensures the delivery of all food and beverage to the guests.
  • Maintain general cleanliness of assigned stations and the entire venue.
  • Follow supervisor's instructions, communicate with and support co-workers, and be a team player.
  • Possesses in-depth knowledge of all food and beverage menus and the company.
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Follows all company procedures when providing bottle service.
  • Follows proper cash/payment card procedures.
  • Complies with Department of Health and company sanitation standards.
  • Accurately completes all end-of-shift financial procedures.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
  • Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management.
Requirements:
  • Ability to write and verbally communicate.
  • Must have good positive energy throughout the day.
  • Must be able to print legibly for team members, management, and guests to read.
  • Must be able to kneel, bend, and stand for extended periods of time.
  • Must be able to move quickly.
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
  • Exposure to cleaning materials.
  • Exposure to hot kitchen elements or cleaning materials.
About Us:

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. We are part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

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