Cocktail Server

3 days ago

New York, New York, United States Tao Group Hospitality Full time
Job Title: Cocktail Server

At Tao Group Hospitality, we are seeking a skilled Cocktail Server to join our team. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our cocktail lounge.

Key Responsibilities:
  • Take orders and conduct full and complete beverage service, monitoring guests' lounge experience.
  • Interact with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
  • Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
  • Anticipate and accommodate all needs of the guests.
  • Provide professional and exceptional service, presenting menus, answering questions, and making suggestions for all beverage and food items.
  • Inform guests of all food and beverage specials, with prices.
  • Solicit any allergy or dietary restrictions from each guest.
  • Accurately enter all orders into the POS system.
  • Ensure the delivery of all food and beverage to the guests.
  • Maintain general cleanliness of assigned stations and entire venue.
  • Follow supervisor's instructions, communicate with and support co-workers, be a team player.
  • Possess in-depth knowledge of all food and beverage menus, and the company.
  • Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Follow all company procedures when providing bottle service.
  • Follow proper cash/payment card procedures.
  • Comply with Department of Health and company sanitation standards.
  • Accurately complete all end-of-shift financial procedures.
  • Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
  • Properly set-up cocktail lounge/bar and side stations, perform side-work, and other opening/closing procedures as directed by management.
Requirements:
  • Previous hospitality experience.
  • Previous cocktail and/or floor server experience.
  • Experience in a high-volume restaurant/nightclub/lounge.
Physical Demands and Work Environment:
  • Must be able to stand, lift, and bend for extended periods of time.
  • Must be able to bend and lift to 50 lbs.
  • Role may include job duties or tasks requiring repetitive motion.
  • Exposure to hot kitchen elements or cleaning materials.
  • Must be able to work and remain focused in a fast-paced and ever-changing environment.
  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

This is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned.

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