Parking Attendant Coordinator

6 days ago

Nashville, Tennessee, United States SP Plus Corporation Full time
Parking Attendant Job Overview

SP Plus Corporation is driven by a promise to make every moment matter for a world on the go. As a Parking Attendant, you will play a crucial role in ensuring our parking facilities are secure, clean, and well-managed.

Job Responsibilities
  • Direct incoming customers to available parking spaces, providing exceptional customer service and ensuring a positive experience.
  • Count vehicles on location throughout the shift, as needed, to maintain optimal parking capacity.
  • Write and issue violation warnings to tenants and visitors who violate garage policies, promoting a safe and respectful environment.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable, to ensure compliance with policies and regulations.
  • Provide assistance to customers who have forgotten where they parked their vehicle, demonstrating empathy and a commitment to customer satisfaction.
  • Maintain a neat and clean appearance and be in complete uniform at all times, reflecting positively on SP Plus Corporation's values and standards.
  • Courteously assist Customers by answering any questions they may have, directing them to the Facility Manager for further assistance if necessary.
  • Control traffic at entrances and exits as needed, ensuring a smooth flow of vehicles and pedestrians.
  • Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager, demonstrating a proactive approach to facility management.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager, prioritizing safety and security.
  • Communicate debris, water, oil spills, and other issues to the garage office, maintaining open lines of communication and ensuring prompt resolution.
  • Substitute for Valets when necessary, if authorized, demonstrating flexibility and adaptability.
  • Demonstrate a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area, providing valuable insights and support to customers and colleagues alike.
Required Skills and Qualifications
  • To perform this job successfully, an individual must possess excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.
  • The ideal candidate will have a high school diploma or equivalent, with one month of related experience, training, or an equivalent combination of education and experience.
  • A valid state-issued driver's license, with a current address and acceptable driving record, is required if the individual is expected to drive a company vehicle or drive on company business.
  • The ability to read and comprehend simple instructions, short correspondence, and memos, as well as write simple correspondence, is essential.
  • Effective communication and presentation skills are required to present information in one-on-one situations to customers and other employees.
Salary Information

The estimated salary range for this position is $13.00 per hour, based on the title, job responsibilities, and location. Please note that salaries may vary depending on factors such as location, experience, and qualifications.

About Us

SP Plus Corporation is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace culture that values and respects individuals from diverse backgrounds, perspectives, and experiences. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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