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Training and Service Manager
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We are seeking a dedicated and professional Training and Service Manager to join our esteemed team at Gecko New York. This role is pivotal in ensuring our commitment to exceptional culinary quality and superior service standards.
Key Responsibilities:The Training and Service Manager will collaborate closely with the management team and restaurant staff to oversee and enhance service delivery. This position entails:
- Leading training initiatives across multiple locations with a strong emphasis on staff development.
- Acting as the primary point of contact in the absence of senior management, ensuring seamless guest service and operational efficiency.
- Facilitating comprehensive training programs focused on product knowledge, service excellence, and safe work practices.
- Implementing and upholding a service philosophy that aligns with our organizational values.
- Attractive Compensation Package
- Comprehensive Insurance Coverage
- Generous Paid Time Off
- Continuous Professional Development
- And Additional Perks
- A minimum of 4 years of experience in a dynamic restaurant management role.
- Demonstrated success in driving sales growth, employee training, and cost management.
- Proficient in POS systems and adaptable to various software applications.
- Strong guest service orientation with a commitment to integrity and ethical practices.
- Exceptional organizational, planning, communication, and interpersonal skills.