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Administrative Support Specialist

2 months ago

West Memphis, Arkansas, United States Sterigenics International LLC Full time

**Job Summary**

At Sterigenics International LLC, we are seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for communicating directly with customers and performing all customer services necessary to ensure customer satisfaction.

**Key Responsibilities:**

  • Communicate directly with customers to resolve issues and ensure customer satisfaction.
  • Prepare various computer reports for both customer and internal use.
  • Prepare customer invoices and process payments.
  • Maintain accurate and up-to-date customer records and files.
  • Assist with other tasks as assigned by Supervisor.

**Requirements:**

  • High School Diploma or equivalent combination of education and experience.
  • Six (6) months to one (1) year of general office experience.
  • Must be proficient using word processing and spreadsheet applications.
  • Previous Customer Service experience a plus.
  • Must be able to read, write and speak fluent English.
  • Must possess strong communication skills.
  • Must be accurate and detail oriented.
  • Must be able to lift a minimum of 30 pounds.

**Special Requirements:**

  • Must be medically approved for respirator use.
  • Must be able to tolerate exposure to high temperatures and high humidity.

**Training Required:**

Must complete all required training for a Customer Service Administrator outlined in the training manual.