Customer Service and Shipping Coordinator

3 weeks ago


Auburn, Massachusetts, United States Staples Full time

Key Responsibilities:

As a Customer Returns and Shipping Associate at Staples, you will be responsible for conducting all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers. Your role will also involve identifying customer needs for shipping and explaining different shipping options to provide exceptional customer service and create a positive, inviting environment for customers.

What We Offer:

At Staples, we are committed to providing our customers with the best possible experience. As a Customer Returns and Shipping Associate, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.



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