Customer Service Representative

3 weeks ago


Auburn, Massachusetts, United States Massage Envy Full time

Overview:

At Massage Envy North Attleboro, we're dedicated to helping our clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay with bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Paid time off for full-time employees
  • Employee Assistance Program
  • In-depth product and service training
  • 50% off all products

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

We're looking for passionate and dedicated individuals to join our team and help us achieve our goals.



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