Customer Service Representative

3 weeks ago


Auburn, Massachusetts, United States Fit Factory Full time
Job Title: Front Desk Associate - Evening Hours Position

Job Summary:
Fit Factory is seeking a friendly and personable individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.

Responsibilities:

  • Provide exceptional customer service to members and guests
  • Answer phone calls and respond to member inquiries
  • Process membership sales and renewals
  • Manage front desk operations, including opening and closing procedures
  • Maintain a clean and organized front desk area


Requirements:

  • At least 6 months of face-to-face retail customer service experience
  • Average to above-average computer skills
  • A high school diploma or equivalent required


Benefits:

  • A fun and supportive work environment
  • Casual dress code
  • A competitive hourly rate of $17.00


How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume and availability for consideration.

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