Banquet Server Position

4 weeks ago


Herndon, Virginia, United States HEI Hotels & Resorts Full time
Job Summary

As a Banquet Server at HEI Hotels & Resorts, you will play a vital role in ensuring the success of our events and functions. Your primary responsibility will be to provide exceptional service to our guests, ensuring their experience is nothing short of outstanding.

Responsibilities

Set up banquet rooms according to Supervisor's specifications, including linen, serviceware, and glassware.
Attend roll call meetings to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and/or beverages in the order and to the expectation of the Supervisor, ensuring consistency throughout the banquet.
Replenish beverages as necessary and check with guests for overall satisfaction.
Reset banquet rooms according to Supervisor's specifications to ensure readiness for the next function.

Requirements

Hotel experience preferred.
Ability to communicate effectively with guests and colleagues.
Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Effective verbal and written communication skills.

Benefits

HEI Hotels & Resorts offers a comprehensive benefit program that includes competitive medical and dental programs, vision insurance, vacation, sick, and holiday programs, pet insurance, and a 401(k) savings plan with matching funds. We also offer discounts through our 'YouDecide' and Hotel Room Discount programs.

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