Operations Department Supervisor

2 weeks ago


Huntsville, Alabama, United States Bned Full time
Job Summary

Barnes & Noble College is seeking a highly skilled Department Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our warehouse and sales floor.

Key Responsibilities
  • Examine shipments and verify accuracy against records
  • Record shipment data and manage damage or discrepancies
  • Prepare documents for routing materials and correspond with representatives to rectify problems
  • Pack, seal, label, and affix postage to prepare materials for shipping
  • Maintain a working knowledge of all departments in the store to provide daily support and direction
  • Help resolve customer issues and complaints and escalate problems to the management team when necessary
  • Assist in the daily operation of the store and act as the Manager-on-Duty in the absence of the manager or at satellite locations
Requirements
  • 2+ years experience in a retail setting preferred
  • High school diploma/GED required
  • Outstanding customer service skills and basic reading, writing, and accounting skills
  • Excellent communication and problem-solving skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays
What We Offer

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.


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