Service Coordinator

4 weeks ago


Pittsburgh, Pennsylvania, United States AmeriHealth Caritas Full time
About This Role

AmeriHealth Caritas is seeking a Service Coordinator to assist participants who qualify for Medicaid in obtaining the long term services and support they need as required by the Community Health Choices (CHC) agreement.

Key Responsibilities
  • Conduct telephonic and face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support.
  • Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation.
  • Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options.
  • Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP.
  • Conduct reevaluation of level of care annually or more frequently as needed following CHC requirements.
  • Work with the participant to complete activities necessary to maintain eligibility.
Requirements
  • 3+ years of social service or related healthcare experience that required working with people who need personal care services, conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services, knowledge of the home and community-based service system and how to access/arrange for services, maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests.
  • Valid and current drivers license
  • Access to reliable automobile transportation with state-mandated minimum insurance.
  • Ability to travel up to 90 minutes from your home.
  • Must be computer proficient and have a working knowledge of MS Office.
  • Bachelors Degree in social work, psychology, or related field is preferred.
Why Work with Us

AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities.

We offer a comprehensive benefits package, including flexible work solutions, competitive pay, paid time off, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.


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