Restaurant Supervisor

3 weeks ago


Point Clear, Alabama, United States PCH Full time

PCH Hotels & Resorts is a community of people who strive to deliver exceptional guest service. As a Restaurant/Beverage Supervisor, you will play a vital role in ensuring smooth restaurant operations and providing effective supervision and support to the Restaurant/Beverage Department.

This role oversees and assists associates in various tasks, including training new employees, assigning and directing work, identifying areas for improvement and recognizing exceptional performance, and ensuring that all tasks are completed efficiently and effectively.

Key responsibilities include:

  • Lead and Supervise Restaurant/Beverage Associates: Provide guidance and support to ensure optimal performance.
  • Train and Develop Associates: Foster a positive and growth-oriented work environment.
  • Support Outlet Needs: Collaborate with Restaurant/Beverage Assistant Managers and Managers to maintain seamless operations.
  • Deliver Exceptional Customer Experiences: Uphold PCH Hotels & Resorts service standards.
  • Engage with Guests: Ensure their dining satisfaction and promptly address any special requests or complaints.
  • Complete End-of-Shift Paperwork: Maintain accurate record-keeping.
  • Handle Cash Transactions: Adhere to proper cash handling procedures.
  • Comply with Alcohol Service Regulations: Adhere to all requirements, training, and restrictions set forth by the ABC board.

PCH Hotels & Resorts offers a comprehensive benefits package, including health insurance, paid time off, and tuition reimbursement. Our team embodies service that spans beyond typical hospitality, and we encourage independent thinkers who fill their workspaces and properties with joy.


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