Customer Service Team Leader
1 week ago
Senior Transportation Connection is seeking a dedicated and experienced Customer Service Team Leader to enhance our commitment to serving the senior and disabled community. This role is crucial in ensuring that our customer service representatives provide exceptional support to our clients in Cuyahoga County.
The Team Leader will be tasked with managing a skilled group of customer service agents, ensuring they deliver outstanding service while addressing the unique needs of our clientele. This position also involves maintaining positive relationships with vendors, which is essential for the smooth operation of our services.
Key responsibilities include:
- Overseeing daily operations of the customer service team.
- Providing training and support to team members.
- Monitoring performance metrics to ensure high-quality service delivery.
- Facilitating effective communication within the team and with external partners.
The ideal candidate will possess a degree in business management or a related field, along with a minimum of three years of supervisory experience in a customer service environment. Experience in a call center setting is highly advantageous.
If you are passionate about making a difference in the lives of others and have the qualifications we seek, we encourage you to consider this opportunity. We offer a comprehensive benefits package and a supportive work environment.
We are proud to be an Equal Opportunity Employer.
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Team Leader
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Environmental Services Team Leader
2 weeks ago
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Environmental Services Team Leader
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Surgical Services Team Leader
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Customer Service Team Lead
1 day ago
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Guest Services Team Leader
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Customer Service Representative
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Customer Service Representative
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Production Team Leader
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Custodial Operations Team Leader
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Customer Service and Sales Leader
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Manufacturing Team Leader
2 weeks ago
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Team Leader for Moving Operations
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Culinary Team Leader
1 week ago
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Production Team Leader
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Operations Service Leader
2 weeks ago
Cleveland, Ohio, United States KONE Full timeFounded in 1910, KONE stands as a global frontrunner in the provision of elevators, escalators, and automatic building doors, alongside maintenance and modernization solutions that enhance the value of buildings throughout their life cycle. Our mission is to enhance the flow of urban life and transform our cities into better living spaces by delivering...
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Customer Service Specialist
6 days ago
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Customer Service Specialist
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Finance Team Leader
2 weeks ago
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Finance Team Leader
2 weeks ago
Cleveland, Ohio, United States Insight Global Full timePosition OverviewInsight Global is in search of a Finance Team Leader for a prominent client within the education management sector. This organization is dedicated to operating educational institutions and programs globally, catering to students from early childhood through to higher education. Work EnvironmentThis position offers a hybrid work model,...