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Regional Clinical Operations Manager
2 months ago
About Lifespark:
Lifespark is a comprehensive senior health organization based in St. Louis Park, Minnesota. Since our inception in 2004, we have been dedicated to empowering seniors to maintain their health, confidently navigate their healthcare options, and enjoy richer, more independent lives as they age. Our diverse team — from accounting and health technology to frontline nurses, advanced practice professionals, and caregivers — embodies our commitment to helping individuals age magnificently.
Our Culture:
At Lifespark, we pride ourselves on fostering an award-winning workplace, recognized as a Star Tribune Top Workplace 11 times, a Minneapolis Business Journal Best Place to Work three times, and ranked Top USA #1 in Healthcare. Here, you will find the opportunity to be innovative, make a meaningful impact, and contribute directly to enhancing the aging experience. Our extensive range of services provides numerous career paths with ample support for professional growth. To gain insight into the transformative experience we offer, we invite you to view our acclaimed video, 'Going South.'
Benefits:
Our benefits package includes:
- Annual Performance Reviews and Raises
- Paid Time Off, including Vacation
- Comprehensive Medical, Dental, and Vision Coverage for Full-Time Employees
- Short-Term and Long-Term Disability Insurance
- Life Insurance Options
- 401(k) Plan with Company Match for both Full-Time and Part-Time Employees
- Referral Bonuses
- Career Advancement Opportunities within our Expanding Organization
Position Overview:
The Home Health Regional Clinical Manager plays a pivotal role in overseeing the clinical and operational aspects of home health services. This position is accountable for setting and achieving quality and performance improvement targets related to clinical outcomes, operational efficiencies, best practices, financial management, quality assurance, star ratings, and patient satisfaction metrics. Responsibilities also include participating in budget oversight and adapting to evolving business needs.
Key Responsibilities:
1. Lead a regional team, including Clinical Managers, to drive excellence in home health services.
2. Cultivate a positive organizational culture and support workforce development and talent management.
3. Ensure financial performance aligns with established targets and manage partner relationships effectively.
4. Develop and implement key priorities for the home health program to promote continuous improvement and growth.
Qualifications:
1. Current licensure as an RN, PT, OT, or ST in the state of practice.
2. Bachelor's degree required; Master's degree preferred.
3. At least five years of leadership experience in Medicare Home Care or related healthcare fields.
4. Proven ability to supervise and guide professional administrative staff.
5. Strong marketing skills and the ability to engage tactfully with clients and the community.
6. Excellent observational, verbal, and written communication skills.
7. Knowledge of business management, regulatory requirements, and ACHC standards.
8. Minimum of two years of experience working with older adults.
9. Customer service experience or direct client interaction in the field is preferred.
10. Proficient in technology, including Microsoft Office, clinical software platforms, and internet applications.
11. Detail-oriented, organized, and capable of multitasking and problem-solving.
We are committed to providing equal employment opportunities to all employees and applicants, ensuring a diverse and inclusive workplace.
