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Client Relationship Manager

2 months ago

Chicago, Illinois, United States SASMAR Full time
Job Overview

SASMAR is actively seeking a Client Relationship Manager to enhance our operations. As a rapidly expanding pharmaceutical organization, we specialize in personal care and fertility solutions, including our well-known Conceive Plus brand. Our products reach over 70 countries through diverse distribution channels.

In this role, you will play a crucial part in nurturing and expanding our client partnerships. This position provides a unique opportunity to engage with a wide array of customers and significantly impact our brand's growth.

Key Responsibilities
  • Develop and maintain robust relationships with current clients.
  • Assess client needs and deliver exceptional service and support.
  • Explore upselling and cross-selling opportunities to enhance revenue from existing accounts.
  • Actively seek new business prospects and onboard new clients.
  • Effectively present and advocate for SASMAR's products and services.
  • Work collaboratively with various teams, including Sales and Marketing, to ensure client satisfaction and efficient order fulfillment.
  • Analyze market trends and competitor activities to identify potential challenges and opportunities.
  • Compile sales reports and forecasts to evaluate performance and highlight areas for enhancement.
Qualifications
  • Bachelor's degree in Business Administration, Sales, or a related discipline.
  • Demonstrated experience in account management or sales, ideally within the pharmaceutical, cosmetics, or healthcare sectors.
  • Outstanding communication and interpersonal abilities.
  • Strong negotiation and relationship management skills.
  • Self-driven with a focus on achieving targets.
  • Capability to comprehend and fulfill client needs and expectations.
  • Solid understanding of sales methodologies and customer acquisition tactics.
  • Willingness to travel as required.
  • Proficiency in MS Office and CRM tools.
What We Offer
  • Competitive compensation package
  • Comprehensive health insurance
  • Generous paid time off
  • Flexible work arrangements
  • Opportunities for career growth within a stable organization