Customer Service Representative

7 days ago


Annapolis, Maryland, United States Debbie Hart - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, eligibility, coverages, and policy changes.
  • Utilize a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and support.
Requirements
  • Bilingual Spanish language skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proactive problem-solving skills and a customer-focused mindset.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • Growth potential and opportunities for advancement within our agency.
  • Paid time off, health benefits, and valuable career-building experience.
About Our Agency

We are a growth-oriented agency with a team of highly motivated individuals. We attribute our success to our fun, energetic environment and commitment to delivering exceptional customer experiences.



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