Senior Manager of Transit Sales and Ridership Growth
5 days ago
Metro is seeking a seasoned professional to lead our transit sales and ridership development efforts. As a key member of our Strategic Planning, Development, and Innovation (SPDI) Office, you will be responsible for driving business growth and increasing ridership through strategic partnerships, effective sales tactics, and community engagement.
Key Responsibilities:- Develop and implement a comprehensive sales strategy to increase ridership and business partnerships with area employers and institutions.
- Manage and expand our pass sales program for employer and university pass participants, increasing awareness of Metro and its services within these organizations.
- Strengthen and grow existing contracts with key business partners, identifying new opportunities and handling negotiations and client engagement.
- Represent Metro on community boards and councils, amplifying our presence and promoting ridership within the community and with employers and institutions.
- Coordinate the creation of collateral materials, electronic communications, sales materials, and other promotional materials to enhance outreach efforts.
- Develop and maintain transit-focused software solutions to boost ridership.
- Foster interdepartmental collaboration to align on ridership goals and coordinate with External Affairs to craft customer messaging promoting transit utilization.
- Prepare and present written and oral reports to the Metro Board and other agency and community groups.
- Analyze and utilize ridership data to enhance efficiency and formulate recommendations.
- Manage direct reports, monitoring performance and attendance, and executing employee recognition, commendation, and discipline.
- Five or more years of experience in Sales or Sales Support.
- Bachelor's degree in Business, Marketing, or related field.
- Excellent public speaking, writing, communication, and organizational skills.
- Experience presenting to individuals or groups.
- Ability to work in compliance with Metro's safety and security policies.
- Sales skills: Proven track record of sales, with demonstrable knowledge of the sales cycle from initial contact to closing the sale.
- Entrepreneurship: Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
- Negotiator: Able to use knowledge of Metro and the prospective client's needs and challenges to seek win/win outcomes.
- Customer Focus: Excellent problem-solving skills and a desire to exceed customer expectations.
- Communications: Excellent verbal, writing, and non-verbal skills, with the ability to persuade and build consensus.
- Leadership: Motivates and manages others well, takes initiative, and thinks proactively.
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Union, Kentucky, United States Metro Full timeAbout the RoleMetro is seeking a highly skilled and experienced professional to fill the position of Senior Manager of Transit Sales and Ridership Development. This role is responsible for driving business growth and increasing ridership through strategic partnerships, effective sales tactics, and community engagement.Key ResponsibilitiesSales and Business...
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