Document Validation Specialist
2 days ago
We are seeking a highly detail-oriented Document Validation Specialist to join our team at Community Choice Financial Family of Brands. As a key member of our Corporate and Store Operations teams, you will be responsible for auditing and validating loan documentation to ensure accuracy and compliance with Company policies.
Responsibilities- Process and validate the accuracy of various detailed documents to support daily operations.
- Review a variety of detailed documents to ensure their accuracy and compliance with Company policies.
- Research and verify information provided by accessing third-party verification sites.
- Advise and support store team members nationwide on maintaining detailed and accurate documents and documentation.
- Provide exceptional customer service at all times during internal communications.
- High School Diploma
- At least 1-2 years of data entry, customer service, or administration experience
- Exceptional attention to detail
- Strong customer service skills, particularly over the phone
- 60 wpm typing speed with high accuracy is a must
- Ability to multi-task while performing in a high-volume environment
- Prior experience working in a call center environment is helpful
- Proficiency in Microsoft Office Suite
- A comprehensive new hire training program designed to help set you up for success
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Professional Development and Mentor Programs plus Ongoing Training Resources
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
- Traditional 401(k) and Roth 401(k) with Company match
- Options for Flexible Spending Accounts and Health Savings Accounts
- Basic and AD&D Life Insurance
- Optional pet insurance
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
- Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
- Performance-based career advancement
Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. We are committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.
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