Retail Sales Professional

1 week ago


Madison, Wisconsin, United States Asurion Full time
About the Role

As a Retail Sales Technician at Asurion, you will have the opportunity to work in a dynamic retail environment and provide exceptional customer service. Your technical expertise and problem-solving skills will enable you to troubleshoot and repair customer electronic devices.

This role is ideal for individuals who enjoy helping people and are passionate about technology. You will be responsible for delivering award-winning, personalized customer experiences and enhancing customer satisfaction with our 'serve, solve, and sell' method.

Responsibilities
  • Provide technical support and repair customer electronic devices
  • Deliver exceptional customer service and ensure customer satisfaction
  • Sell Asurion products and achieve sales goals
  • Contribute to market growth and store performance based on business needs
Requirements
  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
About Us

Asurion is a leading tech care company that eliminates fears and frustrations associated with technology. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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