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Event Ticketing Specialist
2 months ago
Position Overview:
The Event Ticketing Specialist is accountable for managing ticket sales for various shows and events, ensuring a seamless experience for patrons.
This position offers an hourly compensation of $10.00.
Part-Time Benefits: 401(k) savings plan with matching contributions.
Note: Applications are accepted continuously; there is no specific deadline.
Key Responsibilities:
- Open and close the ticketing window as necessary.
- Dispense tickets accurately as requested by customers, process payments, and provide change correctly.
- Maintain a precise count of ticket sales, whether through physical tickets or digital records.
- Complete daily sales reports and maintain an accurate balance sheet of cash and tickets sold; submit cash for auditing as required.
- Handle seat reservations via phone or mail, manage the Will-Call window, and perform other related tasks as directed by the Supervisor.
- Exhibit exceptional customer service skills, responding promptly to inquiries and assisting patrons independently.
- Provide information regarding ticket prices, seating arrangements, and upcoming events efficiently and courteously.
- File various records and reports, and carry out related clerical duties as assigned.
Qualifications:
- High school diploma or equivalent (GED).
- 1 to 3 months of relevant experience or training.
- Alternatively, a combination of education and experience may be considered.
- Experience in Box Office or guest services is preferred.
- Ability to accurately handle cash transactions and make change.
- Strong listening skills and the ability to follow instructions.
- Proficient in data entry for recording sales transactions.
- Effective communication skills, with the ability to listen, clarify, and respond to inquiries.
- Strong problem-solving and organizational skills.
- Ability to work independently as well as collaboratively within a team.
- Excellent customer service skills and a strong sense of public relations.
Vaccination Statement:
We are dedicated to maintaining the highest safety standards for our employees, guests, and performers. We encourage all staff to stay vaccinated and boosted against COVID-19. Should the situation change, we may need to revisit vaccination requirements to ensure the health and safety of everyone involved.
