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Patient Services Specialist for Gastroenterology

1 month ago

Newberg, Oregon, United States The Oregon Clinic Full time
Love what you do at The Oregon Clinic, where we value being a positive and supportive workplace. Our employees enjoy serving our patients and community. We're seeking a full-time Patient Services Specialist for our Gastroenterology South Clinic in Newberg. You'll work with exceptional physicians who value teamwork and patient care. Our busy practice receives a high volume of patient appointments and calls. We need a self-starter with a positive attitude, who can work independently and has a customer-focused work ethic. The ideal candidate has at least 1 year of medical front office experience, is team-oriented, and can multitask in a fast-paced environment. Primary duties include patient appointment scheduling. This position is heavily phone-based and will primarily consist of scheduling and rescheduling appointments. Several months of onsite training at the Newberg clinic are required prior to consideration for remote work. Workdays will be Monday-Friday, 8:00 am to 5:00 pm. Hiring pay is based on open position, experience, and credentials: Level I - $18.33-$24.81 per hour, Level II - $27.29 per hour, and Level III - $30.01 per hour. Placement within levels is based on specialty group, experience, and additional duties. Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees. Qualifications: Minimum of one (1) year of previous medical front office experience is preferred. Prior experience with EMR is preferred, and EPIC experience is a plus. Excellent customer service skills, excellent attendance and work ethic, positive attitude, and desire to be a team player are required. Ability to communicate professionally and effectively with patients, staff, and providers is essential. Additional Benefits: Generous Paid Time Off (PTO) + 8 paid holidays, Generous 401(k) retirement plan, Flexible Spending Account, Robust Wellness Programs, Pet Insurance, and 70% of Tri-Met pass covered. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Our Commitments: Diversity, Equity, & Inclusion: We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions. Oregon Benefit Company: We consider our impact on society and the environment in our business decision-making process. A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.