Sales Associate

3 weeks ago

Charlotte North Carolina, United States The Container Store Inc. Full time
About the Role

The Container Store Inc. is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Welcome and greet all customers, either as a host in the front entrance or throughout the store.
  • Connect with customers throughout the store, suggesting solutions to their organizational challenges.
  • Design and sell custom closets and other storage and organization solutions.
  • Serve as a register person, focusing on providing a great customer experience during checkout.
  • Introduce and enroll customers in our rewards program.
  • Work merchandise processing during early morning or evenings, based on the schedule.
  • Maintain the sales floor, keeping shelves full and presented according to our brand standards.
  • Support carryout to our customers' cars, whether through curbside or in the parking lot/garage.
  • Assist with cleaning routines around the store, including dusting, restrooms, and vacuuming.
  • Process customers' orders for curbside pick-up and/or delivery.
  • Organize the stockroom, ensuring it is well-maintained to support selling efforts of the store.
  • Adhere to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
  • Actively engage with customers to solve their organizational challenges.
Benefits
  • Competitive pay
  • Medical, dental, and vision plans
  • Discounts on Elfa, merchandise, and gift cards
  • Paid time off plus holidays
  • 401(k) retirement plan
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies

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