Front Desk Associate

2 weeks ago


Ruston, Louisiana, United States Integral Hospitality Full time
Guest Service Agent

We are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Integral Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities:
  • Greeting and Registration: Welcome guests, register them, and check them in/out in a friendly and efficient manner.
  • Guest Services: Handle all phases of the guests' stay, including responding to their requests, resolving issues, and providing information about the hotel and local area.
  • Time Management and Organization: Manage duties of running a front desk while maintaining a high level of customer service, ensuring efficiency in a fast-paced environment.
  • Communication and Teamwork: Communicate effectively with guests, team members, and other departments to ensure a positive and pleasurable experience for all.
Requirements:
  • Hilton Hotel Experience: Preferred, but not required.
  • Excellent Communication and Guest Service Skills: Ability to provide exceptional customer service, communicate effectively, and work well under pressure.
  • Time Management and Organization: Ability to manage duties of running a front desk while ensuring a high level of customer service.
  • Teamwork and Adaptability: Ability to work effectively in a fast-paced environment, adapt to changing situations, and work collaboratively with the team.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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