Guest Service Agent

1 month ago


Ruston, United States Integral Hospitality Full time
Job DescriptionJob Description

Looking for a motivated & enthusiastic Guest Service Agent / Front Desk Associate to become part of our team 

The hotel will benefit from an energetic, friendly, and professional individual. The Guest Service Agent / Front Desk Associate is responsible for greeting, registering, checking in/out guests, and handling all phases of the guests' stay while providing excellent customer service.  Strong time management and organizational skills will be key for maintaining efficiency in a fast-paced environment.  Clear communication and a positive and upbeat personality are essential for this position, particularly when responding to guests and interacting with team members in various departments. 

Requirements: (Please read carefully and apply only if you meet all the requirements)

 

  • Hilton Hotel Experience preferred 

  • Excellent communication, guest service & time management skills

  • Ability to manage duties of running a front desk while ensuring a high level of customer service

  • Ability to multi-task and work effectively in a fast-paced environment

  • Attention to detail & great organizational skills

  • Knowledge of the surrounding areas.

  • A team player and self-starter with a working knowledge of the hotel industry

  • Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests.

  • Able to work both weekend and weekdays as well as holidays

  • Able to work whenever need with little or no notice


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