Social Services Coordinator

1 week ago


Matthews, North Carolina, United States Liberty Health Full time
Job Title: Social Services Coordinator

We are seeking a highly skilled and compassionate Social Services Coordinator to join our team at Liberty Healthcare and Rehabilitation Services.

Job Summary:

  • Lead the development and implementation of innovative social services programs that align with our facility's overall mission.
  • Provide exceptional customer service to prospective residents and their families, responding to inquiries and maintaining accurate records.
  • Conduct thorough interviews with patients and their families to assess their social needs and develop personalized care plans.
  • Communicate effectively with hospital discharge planners, social service agencies, and physicians to ensure seamless transitions of care.
  • Coordinate the admission process, ensuring timely and efficient placement of patients in our facility.
  • Collaborate with interdisciplinary teams to address the social and emotional needs of our residents.
  • Develop and maintain relationships with community resources to support our residents' social needs.
  • Investigate and resolve resident complaints in a fair and timely manner.
  • Stay up-to-date with local, state, and federal regulations related to social services and ensure compliance.

Requirements:

  • High school diploma or equivalent required; one year of experience in healthcare or long-term care preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively under pressure and maintain a positive attitude.
  • Valid driver's license and willingness to transport patients as needed.

Liberty Healthcare and Rehabilitation Services is an equal opportunity employer and a drug-free workplace. Visit our website at www.libertyhealthcareandrehab.com for more information.



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