HVAC/R Branch Manager

3 days ago

Lafayette, Louisiana, United States CoolSys Full time
About the Role

We are seeking an experienced HVAC/R Branch Manager to lead our commercial service team. As a key member of our management team, you will be responsible for overseeing the installation, repair, and maintenance of HVAC and refrigeration systems for commercial customers.

Key Responsibilities
  • Lead a team of technicians to ensure customer satisfaction and meet departmental goals and objectives
  • Communicate directly with customers, vendors, and suppliers to ensure accurate communication of job or project status and requirements
  • Interview, screen, and evaluate HVAC technicians to meet workload demands
  • Schedule, direct, and provide technical support for HVAC technicians to meet service demands and customer expectations
  • Review technicians' work, techniques, and safety requirements to ensure quality meets established standards
  • Identify training needs of staff and facilitate delivery of a regular training program
  • Ensure compliance with all applicable health and safety regulations, policies, and established work practices
  • Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements
  • Communicate regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements
  • Develop and monitor budgets, goals, and objectives to ensure departmental profitability
Requirements
  • 5+ years of successful and recent HVAC and Refrigeration service management experience
  • Two years of technical training or a bachelor's degree is preferred
  • Ability to perform advanced-level maintenance and service on HVAC and Refrigeration equipment
  • Solid working knowledge of Word, Excel, and Outlook and the ability to learn new systems
  • EPA Universal Certification
  • Valid driver's license
  • Problem-solving and conflict-management skills
  • Detail-oriented and highly organized with the ability to handle multiple tasks and assignments
  • Ability to generate ideas and create processes to grow the service department
About CoolSys

CoolSys is a leading indoor environment solutions company with over 150 years of experience. We offer a full spectrum of best-in-class services, including HVAC and refrigeration installations, remodels, service and maintenance, and energy solutions. Our company serves customers in various markets, including retail, commercial, food service, educational, healthcare, and industrial.

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include competitive pay, medical, dental, vision, and prescription coverage, paid vacation and holidays, 401(K) match, life insurance, AD&D, and long-term disability, tuition reimbursement, opportunities available nationwide, employee discounts on vehicles, hotels, theme parks, select cell phone bills, and so much more. Pet Insurance, Legal Plan, and ID Theft Protection are also included.

We are an EEO/AA Employer and welcome all qualified individuals to apply. Pre-employment background screening and drug testing are required for all positions. We consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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