Part-time Universal Banker

4 days ago


Levittown, New York, United States Citigroup Inc Full time
Job Summary

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain relationships with clients, identifying and addressing their financial needs and providing tailored solutions.
  • Stay up-to-date with banking products and services, using this knowledge to promote sales and deepen client relationships.
  • Work collaboratively with the branch team to achieve sales and service goals, sharing knowledge and best practices to drive business growth.
  • Utilize digital tools and technology to enhance the customer experience, providing personalized support and guidance to clients.
Requirements
  • 1-3 years of relevant experience in customer service or sales.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong knowledge of banking products and services, with the ability to promote sales and deepen client relationships.
  • Ability to work collaboratively as part of a team, sharing knowledge and best practices to drive business growth.
  • Basic computer and digital tools skills, with the ability to utilize technology to enhance the customer experience.
What We Offer

Citigroup Inc offers a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. We also offer paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.



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