Financial Services Representative

5 days ago


Sebastian, Florida, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities, leveraging a defined sales process to identify and present PNC solutions.
  • Drive proactive sales conversations through internal and outbound interactions, collaborating with ecosystem partners to grow customer share of wallet and position PNC products to meet their needs.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and educate them on options for managing financial transactions.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and retention.
  • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations to ensure efficient and accurate completion.
Requirements
  • 1+ years of related experience in banking or a related field, with a strong understanding of financial products and services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Ability to work effectively in a team environment, collaborating with colleagues to achieve business objectives and support the growth of the branch.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision coverage, 401(k) with PNC match, pension and stock purchase plans, and a robust wellness program with financial incentives.

In addition, PNC provides paid time off, including up to 11 paid holidays each year, 8 occasional absence days, and between 15 to 25 vacation days each year, depending on career level and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncbenefits.com > New to PNC.



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