Housekeeping Lead/Trainer

5 hours ago


Green Bay, Wisconsin, United States Advocate Health Full time
Job Summary:

We are seeking a highly skilled and experienced Housekeeping Lead/Trainer to join our team at Advocate Health. As a key member of our Environmental Services department, you will be responsible for leading and training a team of housekeeping staff to ensure the highest standards of cleanliness and customer satisfaction.

Main Responsibilities:

* Lead and train a team of housekeeping staff to ensure the highest standards of cleanliness and customer satisfaction
* Assist in the scheduling of housekeeping staff and adjust the daily schedule as needed to ensure proper staffing in all areas
* Function as an Environmental Services Technician, knowing all positions and responsibilities within the department
* Assist in the training and introduction of new equipment and cleaning methods
* Inspect equipment and supplies for cleanliness and damage, and ensure that they are in working order for the next shift
* Communicate with leadership regarding associate performance, conduct, and issues
* Demonstrate a commitment to satisfying customer needs and exceeding customer expectations
* Maintain a positive and supportive attitude to patient families and other personnel in emergency and non-emergency situations

Requirements:

* High School diploma or equivalent
* Leadership experience preferred
* 3 years of experience in housekeeping, with at least one year in a leadership role
* Good communication and organizational skills
* Excellent customer service skills
* Ability to work with all levels of personnel and demonstrate flexibility

Working Conditions:

* Job responsibilities involve walking, standing, bending, climbing, and lifting throughout the workday
* Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly
* Potential exposure to hazardous materials

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