Housekeeping Lead/Trainer

5 days ago


Green Bay, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Lead/Trainer to join our team at Advocate Health. The successful candidate will be responsible for leading and training a team of Environmental Services staff, ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Leadership and Training
    • Lead and train a team of Environmental Services staff to ensure they have the skills and knowledge required to perform their duties effectively.
    • Develop and implement training programs to enhance staff knowledge and skills.
  • Operations Management
    • Oversee the day-to-day operations of the Environmental Services department, ensuring that all tasks and duties are completed to the highest standard.
    • Manage and coordinate the scheduling of Environmental Services staff to ensure adequate coverage and efficient use of resources.
  • Customer Satisfaction
    • Ensure that all customers receive a high level of service and satisfaction.
    • Monitor and address any customer complaints or concerns in a timely and professional manner.
  • Supply and Equipment Management
    • Manage and maintain all equipment and supplies required for the Environmental Services department.
    • Ensure that all equipment and supplies are in good working order and are used efficiently.
  • Communication and Reporting
    • Communicate effectively with all levels of staff, including leadership and customers.
    • Prepare and submit reports as required to ensure that all stakeholders are informed of departmental performance and progress.
Requirements
  • Education and Experience
    • High School diploma or equivalent required.
    • Leadership experience preferred.
    • At least 3 years of experience in Housekeeping or a related field.
  • Skills and Abilities
    • Excellent communication and leadership skills.
    • Ability to work effectively in a team environment.
    • Strong organizational and problem-solving skills.
    • Ability to maintain confidentiality and handle sensitive information.
  • Physical Requirements
    • Ability to walk, stand, bend, climb, and lift up to 35 pounds occasionally.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

The successful candidate will be required to work in a fast-paced environment with frequent exposure to hazardous materials. The ability to work effectively in a team environment and maintain a positive attitude is essential.



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