Technical Support Analyst

6 days ago


San Antonio, Texas, United States Sekon Full time
Job Description
We are looking for a Technical Support Analyst to join our team in San Antonio, TX. In this role, you will be responsible for providing technical support to end-users, maintaining a high level of customer satisfaction, and working collaboratively across teams. Your ability to troubleshoot complex technical issues and provide effective solutions will be crucial in driving success in this position.

**Responsibilities:**
  • Provide technical support and answer user questions for hardware, software, and systems.
  • Troubleshoot complex technical issues and provide effective solutions.
  • Work closely with customers to resolve technical issues and maintain excellent customer service.


**Requirements:**
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Active DoD Secret Clearance required.
  • Experience with emergency request management and responding to urgent service outages or degradations.


**Estimated Salary:** $90,000 - $120,000 per year.

  • San Antonio, Texas, United States QED Analytics Full time

    About the Role:This Procurement Analyst position is an exciting opportunity to join QED Analytics in supporting the Defense Health Agency (DHA). The successful candidate will utilize their expertise in procurement principles, laws, regulations, and practices to research and compile information for determining the adequacy of acquisition procedures. They will...


  • San Antonio, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job SummaryAs a Senior Tech Support Analyst at Futran Tech Solutions Pvt. Ltd., you will be part of a dynamic team responsible for providing hardware installation and issue resolution services to internal and external customers with varying skill levels.About the RoleWe are seeking an experienced Technical Support Specialist to join our team in San Antonio,...


  • San Antonio, Texas, United States Smarter Call Center Full time

    Job OverviewSmarter Call Center is seeking an experienced Technical Support Associate to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical support to clients.Salary: $45,000 - $60,000 per year, depending on experience and qualifications.ResponsibilitiesThe ideal candidate...


  • San Antonio, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Role Overview:As a Technical Support Specialist at Futran Tech Solutions Pvt. Ltd., you will play a crucial role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide top-notch technical support to our employees, addressing their technical issues and concerns in a timely and efficient manner.Key...


  • San Antonio, Texas, United States Birch Street Systems LLC Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Birch Street Systems LLC. In this role, you will provide technical assistance to clients using the EPRO software, troubleshoot software problems, and identify, categorize, and resolve software application problems. You will also participate in the creation and maintenance of...

  • Business Analyst

    2 weeks ago


    San Antonio, Texas, United States BirchStreet Systems Full time

    Job Title:**Business AnalystSalary Estimate:$60,000 - $80,000 per yearAbout the Role:The Account Services Team at BirchStreet Systems is seeking a highly motivated and analytical individual to fill the position of Business Analyst. In this role, you will work closely with clients to understand their needs and provide solutions that meet their...


  • San Antonio, Texas, United States Bexar County, TX Full time

    The Technical Support Engineer position at Bexar County is an exciting opportunity for individuals who are passionate about delivering exceptional technical support to employees. This role is critical to the success of our Information Technology team and requires a strong sense of urgency and motivation to resolve complex technical issues quickly and...


  • San Antonio, Texas, United States Rx Technology Full time

    Job OverviewWe are seeking a highly skilled IT professional to join our team as a Technical Support Specialist. As a member of our help desk, you will provide top-notch technical support and services to our clients in San Antonio, Austin, and Houston.


  • San Antonio, Texas, United States Contact Government Services, LLC Full time

    About the Job:Contact Government Services, LLC is seeking an experienced Technical Support Specialist to join our team. In this role, you will provide technical assistance to our clients, resolving issues and providing solutions to ensure their IT systems are running smoothly.We are looking for a skilled IT Systems Manager to oversee the management and...

  • Senior Data Analyst

    1 week ago


    San Antonio, Texas, United States clearAvenue, LLC Full time

    Senior Data Analyst Job DescriptionThe Senior Data Analyst will play a key role in supporting the development of our cloud-based platform. Key responsibilities include analyzing data sets at the field level, developing schema for effective normalization, and coordinating with cross-functional teams to integrate work across legacy Big Data Platforms.With 2...


  • San Antonio, Texas, United States Smarter Call Center Full time

    Job Overview:Smarter Call Center is seeking a skilled CUSTOMER SERVICE AND TECHNICAL SUPPORT REPRESENTATIVE to join our team. This role involves providing exceptional customer service and technical support for outdoor equipment products.In this position, you will be responsible for answering inbound inquiries, diagnosing customer needs, and delivering...


  • San Antonio, Texas, United States ASM Research Full time

    About the Role: We are seeking a Technical Support Specialist to join our team at ASM Research. In this role, you will be responsible for providing top-notch technical support to our customers, troubleshooting issues, and ensuring that they receive the best possible service.About You: To be successful in this position, you should have a strong background in...


  • San Antonio, Texas, United States Smarter Call Center Full time

    At Smarter Call Center, we are seeking a highly skilled and detail-oriented Technical Support Representative to join our team. This role requires strong customer service skills, as well as the ability to troubleshoot complex technical issues.The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.In this role, you will...


  • San Antonio, Texas, United States University Health Full time

    Job OverviewAt University Health, we are seeking a highly skilled Help Desk Support Specialist to join our team. This role is responsible for providing top-notch technical support to our end-users.


  • San Antonio, Texas, United States iNovex Information Systems Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Analyst to join our team. As a key member of our cybersecurity department, you will be responsible for designing and implementing machine learning, data science, and advanced analytical algorithms to protect our government clients from cyber threats.The ideal candidate will have a strong background...


  • San Antonio, Texas, United States Contact Government Services, LLC Full time

    Technical Support Services LeadWe strive to provide exceptional technical support services to our clients.We are seeking a highly skilled professional to lead our Technical Support Services team.Key responsibilities include:Leading a team of service desk professionals in providing technical support servicesDeveloping and maintaining formal processes and...


  • San Antonio, Texas, United States Sekon Full time

    About SeKONWith over 25 years of experience, SeKON specializes in providing large-scale health IT programs in support of federal government customers. Our vision is To be the premier management and technology consulting firm providing solutions that improve quality of life and work.We are looking for a highly skilled Business Operations Analyst to join our...


  • San Antonio, Texas, United States Knight Office Solutions Inc Full time

    Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at Knight Office Solutions Inc.About the Role:This position involves providing exceptional technical assistance to our clients, troubleshooting connectivity problems, and maintaining smooth operation of our systems.You will be responsible for identifying and...


  • San Antonio, Texas, United States Sekon Full time

    **Job Title:** Strategic Operations AnalystWe are seeking a highly skilled Strategic Operations Analyst to join our team at Sekon, supporting the Defense Health Agency (DHA) in San Antonio, TX. As a key member of our team, you will play a critical role in ensuring the efficient operation of IT systems and providing exceptional support to end users.**About...


  • San Antonio, Texas, United States OKIN Process, Inc. Full time

    About the RoleWe are seeking an experienced Federal Technical Support Specialist to join our team at OKIN Process, Inc. This is a fantastic opportunity to work with a fun, fast-paced environment focused on making operations function better for our clients.Job DescriptionThe ideal candidate will have at least 5 years of successful technical support experience...