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Warehouse Associate

2 months ago

Oak Creek, Wisconsin, United States First Supply Full time

About the Role

First Supply is seeking a highly motivated and detail-oriented Warehouse Associate - Waterworks to join our team. As a key member of our yard operations, you will play a critical role in ensuring the smooth flow of goods and materials throughout our warehouse.

Key Responsibilities

  • Utilize a radio-frequency gun (RF) to accurately and efficiently fill, package, and ship orders in a timely manner.
  • Process incoming product in a timely and accurate manner, inspecting for damaged items and reporting any discrepancies to the Warehouse Manager or Inventory Control Specialist.
  • Monitor and maintain accurate records of order status, ensuring seamless communication with internal stakeholders and customers.
  • Provide exceptional customer service via phone, responding to inquiries, taking accurate messages, and escalating issues to the appropriate personnel as needed.
  • Adhere to strict safety protocols, maintaining a clean and organized work environment, and ensuring all equipment is properly maintained and calibrated.
  • Collaborate with the yard team to ensure efficient loading and securing of outbound materials for timely delivery.
  • Verify order accuracy, checking for content and labeling discrepancies, and reporting any issues to the Warehouse Manager or Inventory Control Specialist.
  • Perform other duties and responsibilities as assigned by the Branch Manager or Yard Supervisor.

Requirements

  • Proficiency in computer skills and the ability to learn First Supply's business system.
  • Excellent organizational skills, with the ability to manage paperwork and prioritize tasks effectively.
  • Ability to work in a fast-paced environment with multiple interruptions, maintaining a high level of productivity and accuracy.
  • Experience with handheld RF units is preferred.
  • Basic safety and powered industrial truck training is required.
  • Satisfactory score on the Wonderlic Personnel Test.
  • Ability to read, speak, understand, and write English fluently.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to lift and carry up to 50 pounds.

Work Environment

  • Primary activities take place outdoors in the yard.
  • Exposure to moving vehicles, truck fumes, and repetitive upper extremity activity.
  • Weather conditions, including rain, snow, heat, and cold temperatures, may be encountered.

Equipment Used

  • Computer, mouse, standard keyboard, and printer.
  • RF unit.
  • Assistive devices, such as hand carts, pallet jacks, and forklifts.
  • Telephone.