Waterworks Operations Associate

8 hours ago


Oak Creek, Wisconsin, United States First Supply Full time

Overview

At First Supply, we're committed to providing a dynamic work environment where employees can grow and thrive. As a Waterworks Operations Associate, you'll play a critical role in ensuring the smooth operation of our warehouse. Your attention to detail, organizational skills, and ability to work in a fast-paced environment will be essential in delivering exceptional customer service and meeting our high standards.

Responsibilities

  • Accurately fill, package, and ship orders in a timely manner using a radio-frequency gun (RF) and other equipment.
  • Process incoming product, checking for damage and ensuring accurate inventory levels.
  • Monitor and manage order status, communicating effectively with team members and customers.
  • Provide excellent customer service via phone, responding to inquiries and resolving issues promptly.
  • Maintain a safe and organized work environment, adhering to safety procedures and protocols.
  • Collaborate with the Warehouse Manager and Inventory Control Specialist to resolve quality and inventory discrepancies.
  • Label and prepare outbound material for shipping, ensuring accurate documentation and system updates.
  • Perform other duties as assigned by the Branch Manager or Yard Supervisor.

Qualifications

  • Strong computer skills and ability to learn our business system.
  • Excellent organizational and time management skills.
  • Ability to work in a fast-paced environment with multiple interruptions.
  • Experience with handheld RF units (preferred).
  • Basic safety and powered industrial truck training.
  • Satisfactory score on the Wonderlic Personnel Test.
  • Ability to read, speak, understand, and write English.
  • Ability to add, subtract, multiply, and divide all units of measure.
  • Ability to lift and carry up to 50 pounds.

Job Location and Exposures

  • Primary activities occur in the yard, with occasional exposure to moving vehicles and truck fumes.
  • Repetitive activity of the upper extremity and exposure to various weather conditions.

Equipment Used

  • Computer, mouse, standard keyboard, printer.
  • RF unit.
  • Assistive devices such as hand carts, pallet jacks, and forklift.
  • Telephone.

Benefits

First Supply offers a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, PTO, company-paid holidays, on-demand pay, education assistance, adoption assistance, and more.


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