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Bilingual Customer Support Specialists

2 months ago


Marlborough, Massachusetts, United States Automated Health Systems Full time

Automated Health Systems is seeking full-time and part-time Customer Service Representatives, available for both on-site and remote work.

Benefits Include:

  • Health, Dental, Vision, 401(k), and Paid Time Off
  • Employee Wellness Initiatives
  • Ongoing and comprehensive training programs
  • A strong organizational culture with opportunities for career advancement

Additional Benefits for Call Center Roles:

  • Potential for a hiring bonus of up to $400
  • Incentives for employee referrals, offering up to an additional $400

Key Responsibilities:

  • Assisting individuals and families in accessing healthcare services.
  • Delivering accurate and consistent information.
  • Providing high-quality customer service and support.
  • Being a customer-focused team player with a dedication to helping others.
  • Exhibiting strong computer skills and a willingness to learn new software.
  • Detail-oriented and quick to learn, with excellent communication abilities.
  • Ensuring the confidentiality of personal health information.
  • Bilingual skills (such as Spanish, Creole, and/or Portuguese) are highly preferred.

Become part of a progressive, service-oriented team committed to simplifying the process of obtaining affordable healthcare for all who reach out to us.

AHS is an Equal Opportunity Employer. For further details, please visit our website:

www.automated-

"The Enlightened Choice in Health Service Management"