HVAC Customer Service Expert
6 days ago
About the Job:
">We are seeking a highly motivated and experienced HVAC Customer Service Expert to join our team at Samsung HVAC America, LLC. As an HVAC Technical Services Representative, you will be responsible for providing top-notch customer service and technical support to customers, staff, and external users of Samsung HVAC products.
">Responsibilities:
">- Provide level 1 technical support via phone or email.
- Assist customers with preliminary level technical or non-technical assistance.
- Develop, review, and revise service guides and technical support materials.
Requirements:
">- High school diploma or equivalent and previous trade school or apprentice experience.
- EPA certification and basic knowledge of HVAC components and refrigeration cycles.
- Excellent communication and problem-solving skills.
Benefits:
">- Competitive salary: $50,000-$65,000 per year
- Opportunities for career growth and advancement
- Comprehensive benefits package
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HVAC Technical Services Professional
6 days ago
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Documentation Engineer
2 weeks ago
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Product Development Strategist
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Applications Product Specialist
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Customer Service Representative Opportunity
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Technical Documentation Specialist
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Supply Chain Strategy Manager
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Senior Software Application Developer
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Customer Success Director
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1 week ago
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