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HVAC Technical Services Professional

3 weeks ago

Roanoke, Texas, United States Samsung HVAC America, LLC Full time
About the Job

As a Technical Services Representative at Samsung Lennox HVAC North America, you will play a crucial role in providing level 1 technical support for customers, staff, and external users of Samsung HVAC products.

This position requires strong communication skills, basic knowledge of HVAC components, and the ability to operate in a fast-paced call center environment. You will be responsible for ensuring high customer satisfaction and escalating issues to higher-tier support as needed.