Customer Support Clerk
3 days ago
About Perfection Staffing
Job Title: Customer Support Clerk - BilingualEstimated Salary: $40,000 - $50,000 per year
Job Summary: We are seeking a highly skilled and experienced Customer Support Clerk - Bilingual to join our team at Perfection Staffing. As a key member of our FOG/POOL/FOOD program, you will be responsible for performing various administrative tasks, answering incoming calls, processing payments, entering complaints, scanning manifests, filing, reconciling payments, and other assigned duties.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process payments, enter complaints, scan manifests, file, reconcile payments, and perform other administrative tasks as assigned.
- Maintain accurate records and databases to ensure efficient and effective operations.
- Collaborate with the team to achieve common goals and objectives.
Requirements:
- High school diploma or equivalent experience in a related field.
- At least one year of experience in customer service or a related field.
- Strong verbal and written communication skills in English and Spanish.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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