Customer Support Clerk

3 days ago


Houston, Texas, United States Perfection Staffing Full time

About Perfection Staffing

Job Title: Customer Support Clerk - Bilingual

Estimated Salary: $40,000 - $50,000 per year

Job Summary: We are seeking a highly skilled and experienced Customer Support Clerk - Bilingual to join our team at Perfection Staffing. As a key member of our FOG/POOL/FOOD program, you will be responsible for performing various administrative tasks, answering incoming calls, processing payments, entering complaints, scanning manifests, filing, reconciling payments, and other assigned duties.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process payments, enter complaints, scan manifests, file, reconcile payments, and perform other administrative tasks as assigned.
  • Maintain accurate records and databases to ensure efficient and effective operations.
  • Collaborate with the team to achieve common goals and objectives.

Requirements:

  • High school diploma or equivalent experience in a related field.
  • At least one year of experience in customer service or a related field.
  • Strong verbal and written communication skills in English and Spanish.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

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