IT Support Specialist
5 days ago
We are seeking an experienced IT professional to join our team at Proactive Technology Management. As a Hybrid IT Support Technician, you will be responsible for providing technical support to our clients in the Detroit Metro area.
Key Responsibilities:
- Setting up and maintaining customer networks, from cloud to keyboard
- Installing and configuring Windows Servers
- Ongoing support for access points, firewalls, and switches
- Remote troubleshooting and on-site support as needed
Requirements:
- Office 365 and Windows Server experience
- Firewall troubleshooting experience (Sophos, Cisco, Sonicwall, Watchguard)
- Network setup and virtualization knowledge
- Above and beyond customer service skills
What We Offer:
- Full medical benefits
- 2 weeks paid vacation
- Quarterly bonus and reviews
- Dental and vision insurance
- 401(k) matching
Our Team:
We are a dynamic and fast-paced team that values technical expertise and excellent customer service. If you are a motivated and independent IT professional looking for a new challenge, we encourage you to apply.
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